FortuneJack Review (2022) – Features, Facts and 25% Cashback

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1. FortuneJack review

It’s clear that the folks at FortuneJack put a lot of thought and effort into the design of the site. They claim to have a team with more than 20 years of experience in the industry and I honestly do believe them. 

The site is refreshingly simple, yet impeccably organized and is quite different from other casinos. On the homepage, you can select ‘sport’, ‘dice’, ‘casino’, ‘live casino’, ‘provably fair’ or ‘promotions’. 

These options are also available in sections as you scroll down on the homepage, eliminating those (sometimes) tacky leaderboards and live winner feeds. It’s seriously stylish and sleek. 

They have been around since 2014 but relaunched an all-new website in 2018 and added a sportsbook in 2019. I dig the separate section for provably fair games and the available provably fair games are really really cool. 

I could actually sense the commitment and innovation navigating through their site and couldn’t help myself to want more.

The lobby is simple and sleek, yet well organized

2. Bonuses

Claim Bonus

Gee whiz, where do I start? FortuneJack has some of the best bonuses I’ve seen. You can kick off your gameplay with a no deposit bonus, move on to an extremely bountiful welcome package, and once you’ve played through that, you can enjoy cashback, reload, insurance, and sports bonuses.

They also run a VIP program which means that while you’re playing through all the freebies, you are able to collect comp points to receive even more bonuses.

And, because I have a good thing going with FortuneJack Casino, we are running an exclusive 25% cashback bonus for new players making their first deposit. You can get this by clicking on any of the FortuneJack links on my site. Just remember to enter the promo code: bitcoinkings

Registration 100 Free Spins

• Simply register an account and receive 100 free spins. 
• No wagering requirements but there’s a snag – to claim your winnings, you need to deposit the same amount you won from the free spins.

FortuneJack no deposit 100 free spins bonus

Claim Bonus

Welcome Offer – 6BTC or €1200 + 350 Free Spins

Please take note this promotion is a standard welcome package and is not applicable when you take the exclusive 25% cashback bonus.

• First deposit bonus: 110% up to 1.5 BTC/300 EUR + 250 Free Spins!
• Second deposit bonus: 100% up to 1.5 BTC/300 EUR + 100 Free Spins
• Third deposit bonus: 100% up to 1.5 BTC/300 EUR
• Fourth deposit bonus: 100% up to 1.5 BTC /300 EUR

Bonus Cash T&Cs

• The minimum deposit amount is 0.0001 BTC or €20 (or equivalent)
• The bonus is valid for 14 days once activated
• Wagering requirements is x30

Free Spins T&Cs

• The minimum deposit amount is 0.005 BTC or €50 (or equivalent)
• For 5 consecutive days, 50 free spins is granted
• Wagering requirements is x30

Get up 6BTC / €1200 over your first four deposits

Higher Stakes = Higher Rewards

• Deposit 0.15 BTC and get 25% Insurance
• Not available for players that have a VIP status
• Minimum weekly deposit is 0.15 BTC and this amount needs to be wagered x25

You can get 25% when you deposit 0.15 BTC or more

Monthly Cashback 15%

• Only available for players that have VIP status
• Minimum deposit is 0.1BTC (bonus-free) over the course of a month
• Cashback is valid for 10 days and automatically issued to the players’ account
• 80% of the qualifying deposit must be lost to receive the cashback bonus
• No wagering requirements

If you have VIP status, you get 15% every month

Reload Bonus up to 3.5 BTC

• Claim a weekly 50% match bonus up to 3.5 BTC or €400
• Maximum bonus depends on your VIP status level
• Minimum deposit to qualify for the bonus is 0.002 BTC or €20
• Wagering requirements is x40
• Bonus expires within 7 days

The higher your VIP status, the higher your rewards

Miami Race Loyalty Program

The more bets you place, the more Status Points you earn, the more luxurious your garage gets. There are only 4 levels in the VIP program and although it’s not the most exciting theme, I really like the status points calculator that shows you how many points you earn. You choose a game, currency, wager amount and it automatically shows you how many status points you can get.

The Miami Garage VIP program has 4 levels – Scooter, Tesla, Lambo and Yacht

Scooter:

• 0-50 points
• 3% cashback
• 25% Up to 0.25 BTC

Tesla:

• 51-300 points
• 5% cashback
• 30% Up to 0.5 BTC

Lambo:

• 301-1500 points
• 7% cashback
• 35% Up to 1 BTC

Yacht:

• 1501+ points
• 10% cashback
• 40% Up to 2 BTC

I was really curious about this calculator. I’ve never seen it before so I chose the slot Tigers Gold, BTC as my currency, and 0.5 as a wager amount. This gave me 2.100672241 status points.

The status calculator is something different for a change

To get to status level 2, for example, you’ll need to wager 12.2 BTC to reach 51.2 status points. That, unfortunately, is a bit out of my league.

VIP 45% Cashback Bonus

• To get this bonus you need to activate the 25% Insurance Bonus that I mentioned earlier.
• After completing all the requirements of this bonus, you will automatically become a VIP member.
• The 25% Insurance Bonus will be credited to your account exactly 1 week after you’ve become a VIP member.
• One of the perks of being a VIP member is that you can activate a 5% cashback bonus anytime you want.
• And, of course, you’ll be eligible for a 15% monthly cashback which puts the VIP cashback possibilities to 45%.

VIP members get up to 45% Cashback Bonus

Majestic 7 – Choose 7 Goalscorers and win €10 000 in cash

I love this competition. It’s different, easy to understand and the best part of it is that it is absolutely FREE!

It is based around the English Premier League and you are required to guess goal scorers for 7 Premier League games as per matchday. So, 7 games are displayed and you need to guess 1 goal scorer for each match.

If you guess the 7 goal scorers correctly, your FortuneJack account will be credited with a whopping €10 000 cash prize. If there is more than one competitor that nailed it at the guessing games, the prize money will be split equally.

For 6/7 correct predictions, you get €50 and for 5/7 you get €25. These prices are not split if there is more than one lucky winner.

I loved this Majestic 7 competition. It’s easy and takes a few minutes.

3. Registration, Deposits and Customer Service

I decided to take FortuneJack up on their no deposit bonus offer so I signed up. The process was effortless and I only had to supply a username, my email address, and a password.

Registration was seamless

I was curious to see if my 100 free spins were automatically loaded to my account because I’ve reviewed a couple of casinos lately that don’t load your bonus and then you need to haggle with customer support to get it which is really frustrating.

I was happy to see that my free spins were indeed there, ready to be spun.

My 100 free spins were automatically loaded to my account

You can choose between Chili Heat Megaways, Smugglers Cove, or Gates of Valhalla, all from Pragmatic Play.

You have 3 slot options with the 100 free spins.

I chose Chili Heat Megaways to blast my 100 free spins on!

And then, I hit a stumbling block. The free spins were not loaded towards the game. I checked Gates of Valhalla and Smugglers Cove…. Same story.

The free spins didn’t work when I opened the game

Until now, I was a devoted cheerleader for this casino so I must admit I was very disappointed. I had no choice but to contact customer service.

They have an online contact form, email option, and chat. I must admit they were fast and were ready to help me within seconds. 

But.

The support agent couldn’t really help me. I received this message:

‘’i will give your case to technical department and you will. be updated via email’’

I followed up after an hour and received this message: 

‘’You will be updated via email once the team checks your case 💙

Thank you for your patience !’’

So, I can say that the support team acts fast but my issue was not resolved as fast as I would have liked it to be. . 

Poor support really makes my skin creep. In this case, it is 100 free spins that were promised but not delivered but can you imagine what will happen if something goes wrong when you make a large deposit. 

And, don’t they understand that it is small things like this that chase potential customers away. They can seriously learn a thing or two from Bitstarz! They won the coveted Casinomeister’s Best Customer Service Award 2020 and they won it for a reason. Their customer support is untouchable, impeccable, and simply flawless.

By the way, while we’re on this topic, Bitstarz also managed to win Casinomeister’s Best Casino 2021 Award! And, I can assure you that customer support played a big role.

But enough about them. 

Now that I didn’t have the free spins, I decided to make a deposit because I wanted to see how the process works and I also wanted to test some games. I made a 0.001 BTC deposit and it was taking much longer than usual to reflect in my balance. 

Eventually, my deposit showed in my account, and at last, I was able to test the games. 

*Update: They did eventually reactivate the 100 free spins to my account much later that day.

4. Games Selection

I was very curious about the dice game because it’s inaccessible before you register. It shows you all the rules when you open the game which I found really interesting. The progressive jackpot was 5.87419696 BTC (wowzers) so I gave it a shot. 

It has an auto roll option but just be careful because it moves pretty fast and there is no option to select how many times you want to roll the dice.

I rolled it 20 times and won 11 times, making a profit of 0.00000020 BTC

It is something different but not really breathtaking so next, I wanted to check out the provably fair games.

All the provably fair games are from Orbital and it is quite different. Very basic but cool. I decided to give Mines a shot. 

It is a highly customizable game that allows you to choose the difficulty level. The number of mines you choose affects your overall winnings so the harder it is to avoid the mines, the higher your profit. After playing on the demo version, I decided to chip in some credits.  

Every time you select a mine that doesn’t explode, you win and you can cash out at any stage of the game. 

Mines is an easy and relaxing provably fair game developed by Orbital

Next I wanted to try a jackpot game and because I generally like GameArt slots, I decided to play Chili Quest. It really is a fun slot with flaming chilies, margaritas, pinatas, and a chili wearing a sombrero holding a guitar acting as the scatter. 

The game has a mini ($7.50), major ($20.00), and mega ($250) jackpot. I hit a bonus round after a couple of spins winning $17.85 and 3 spins later, I hit another bonus round, this time winning $16.25.

I highly recommend this Chili Quest

The live casino has 58 games including some interesting games such as Dice Duel, Live Lucky 6, and Gonzo’s Treasure Hunt. I really like the look of the BetGames TV live games. It is different and has an art-like feel to it.

FortuneJack has a decent number of BetGames TV live games in the live casino section

I realized that they don’t have a table games section which is strange but the provably fair games make up for it in my opinion. 

My last stop was the sports page because I wanted to choose the 7 goalscorers for the Majestic 7 tournament.

I’ll have to wait and see if my predictions were correct.

The sports page is very simple and the navigation is spot on. I chose my 7 goalscorers, now, we’ll just have to wait and see if I nab that $10,000, fingers crossed!

5. Banking Options and Withdrawals

There is no separate deposit and withdrawals or payments page so you need to head over to the Terms and Conditions page to get the relevant information.

I stumbled upon an interesting topic… Prior to withdrawal, you have to turn over/wager your deposit amount 2 (two times) and the amount of the withdrawal should be at least 150 USD (equivalent in cryptocurrencies).

They don’t require any documentation for withdrawals, however, which is rather nice, and they state that they will pay all withdrawal fees for you.

There is no maximum withdrawal amount but the maximum amount that they shall be obliged to pay to a player in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of any crypto or fiat currency equivalent to EUR 300 000.

BUT, jackpots are excluded so you can still win that big progressive jackpot and they’ll be happy to pay out the lump sum.

There is no maximum deposit and they claim that all deposits and withdrawals are usually instant but can take up to 15 minutes.

Accepted currencies

6. Conclusion

At first glance, I was really impressed. The site is incredibly well organized and I immediately got the feeling that they had all their ducks in a row.  

The game selection is extensive, different, and very interesting and the promotions are really neat. I especially like the provably fair games and the Majestic 7 promotion that has a fun element to it. 

I spent a lot of time with customer support and in the end, all my issues were resolved and my questions answered but I do have a problem with the fact that I had to spend so much time with the helpful agents. 

I basically had to beg them for my 100 free no deposit spins and my deposit took longer than usual to reflect in my balance. 

I know all casinos have terms and conditions connected to bonuses but I don’t really like how they advertise the 100 free spins as no wagering spins if they’re not because you first need to deposit the amount you won before you can withdraw your winnings. 

But, at least they make it very clear whereas other casinos sometimes don’t. 

So, the question is, can they fairly claim the prestigious best crypto casino crown? 

I’m not entirely convinced that they are the best crypto casino in the world but I do see massive potential…..if they pull up their socks a little bit.

Thank you for reading this Fortunejack review and please write your own comments and experiences below!

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8. User reviews and ratings

Here is the rating summary of FortuneJack Casino.

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