Spin Samurai casino review (2021) – Features, facts and bonuses

Bonus information – When you sign up with Spin Samurai casino, you’ll be eligible for three bonuses and later, you can get additional loyalty bonuses as you work through the various levels.

For the 1st deposit bonus, there are 3 ways it can go. 
Deposit €10 – 49 (or equivalent) and you qualify for the Half Empty Glass – you’ll get 60% or 20% cashback if you were to lose. Deposit €50 – 199 (or equivalent) and receive 125% for the Half Full Glass bonus. Lastly, there’s the Highroller – deposit €200 -1,000 (or equivalent) and get 100%. Here, the minimum deposit is €200, while the wager needs to be €45.

In terms of the 2nd deposit bonus, it plays out as follows. 
Deposit €10 – 49 (or equivalent) and get the Half Empty Glass for 60% (or 20% cashback in case of a loss). If you deposit €50 – 199 (or equivalent), you’ll get 100% for the Hull Half Glass bonus, along with 50 free spins (Bgaming: Deep Sea, Four Lucky Clover). Last is the Highroller second deposit bonus (75%) when you deposit €200 – 1,000.

The 3rd deposit bonus is made up of the following.
The Half Empty Glass deposit bonus: deposit €10-49 (or equivalent) and get 50% (or 20% if you lose). The Half Full Glass deposit bonus: deposit €50 – 199 and get 80% and 50 free spins (Bgaming: Deep Sea, Four Lucky Clover). The last Highroller deposit bonus gives you 50% when you deposit €200 – 1,000.

Spin Samurai lobby

Other bonuses (including rewards and invitations to special tournaments) happen in the Samurai Loyalty Program. There are 7 reward levels as you rise through the ranks on your way to mastering the Katana; the ultimate weapon of the Samurai.

Features 

• Crypto and fiat currency is supported
• Substantial welcome bonuses
• 3,700 games available
• Instant withdrawals (and no fees)

This page contains affiliate links. Read the affiliate disclosure here.

1. Spin Samurai Casino review

Spin Samurai casino leapt onto the online gambling stage in 2020. As relative newcomers, it’s clear that they’ve put a lot of effort into establishing themselves and coming up with an eye-catching website, replete with cool ninja and samurai-themed visuals.

Information
There’s a lot of information available on the site, which should answer most of your questions and help you navigate the site and its functionality. Spin Samurai casino has a fair amount of deposit and withdrawal methods, and supports 6 forms of cryptocurrency and 5 forms of fiat currency. Mastercard and Visa are sadly restricted in a variety of countries.

Bonuses
If it’s welcome bonuses you’re after, Spin Samurai casino shouldn’t disappoint. They offer three of these and also have a loyalty program which offers rewards and invitations to tournaments.

Support
Unfortunately, their Live Chat experience was less than impressive (the operator was struggling to communicate in English), which is pretty worrying. You only ever reach out when you have a concern or problem, and this is precisely when you need accurate, clear support. 

Games
There are 3,700 games available on Spin Samurai, from some well-known and reputable providers. Possibly the best selling point for the casino, other than the welcome bonuses, is the fact that you can withdraw your money instantly (irrespective of the method or currency) and they also don’t charge any fees.

Spin Samurai live casino

2. Bonuses

Welcome Bonus x1:

• Half Empty Glass Bonus: Deposit €10 – 49 (or equivalent) and you’ll get 60% or 20% cashback if you were to lose. 
• Half Full Glass Bonus: Deposit €50 – 199 (or equivalent) and receive 125% 
• Highroller Bonus: Deposit €200 – 1,000 (or equivalent) and get 100%. Here, the minimum deposit is €200, while the wager needs to be €45.

Welcome Bonus x2:

• Half Empty Glass Bonus: Deposit €10 – 49 (or equivalent) and get 60% (or 20% cashback in case of a loss)
• Full Half Glass Bonus: Deposit €50 – 199 (or equivalent), you’ll get 100% along with 50 free spins (Bgaming: Deep Sea, Four Lucky Clover)
• Highroller Second Deposit Bonus:  Deposit €200 – 1,000 and get 75%.

Welcome Bonus x3:

• Half Empty Glass Deposit Bonus: Deposit €10-49 (or equivalent) and get 50% (or 20% if you lose). 
• Half Full Glass Deposit Bonus: deposit €50 – 199 and get 80% and 50 free spins (Bgaming: Deep Sea, Four Lucky Clover). 
• Highroller Deposit Bonus: Deposit  €200 – 1,000 and get 50% 

Samurai Loyalty Program (includes rewards and invitations to special tournaments): There are 7 reward levels as you rise through the ranks on your way to mastering the Katana; the ultimate weapon of the Samurai.

Spin Samurai bonuses

3. Available games

Game Categories:

• Slots
• Blackjack
• Roulette
• Video poker
• Live casino
• Megaways
• Table games
• Dice
• Punto Banco

Spin Samurai casino offers a not insubstantial 3,700 games including live tables with HD streaming, for that immersive experience. 

We’d suggest visiting Spin Samurai casino’s T&Cs page to view which games are unavailable in which territories. They also state clearly that: “Using VPN to bypass provider’s block is strictly prohibited and may lead to confiscation of winnings.”

Spin Samurai or Ninja

4. Customer service and support

Email support@spinsamurai.com 

Live Chat
I gave their support team a try with some questions. My contact person was clearly not an English speaker, despite a very British-sounding name. While he was polite and responded quickly, he didn’t quite understand what I was asking. 

He had no clue what a “social media account” was, which I found particularly worrying. When I gave examples, his response was: “I wish we could not do it, sorry.” Err, OK.
The chat functionality though, works very well. It enabled my browser to send me notification pop-ups which means you won’t miss any replies.

5. Deposits, withdrawals and security

Crypto: 
There are 6 types of crypto accepted by Spin Samurai casino: Bitcoin, Bitcoin Cash, Dogecoin, Tether, Ethereum and Litecoin. A nice touch is that you’ll see a QR code on the deposit page, that represents your private depositing address. Deposits will thus reflect immediately in your balance. 

Fiat: 
Deposits can be made in the following fiat currencies: Euro (EUR), United States Dollar (USD), Canadian Dollar (CAD), Australian Dollar (AUD), Norwegian Krone (NOK).

Minimum deposit amount  – This is €10 (or equivalent). The maximum deposit amount depends on your payment method. 

Visa is not supported in the following countries: USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.

Mastercard is only available in these countries: Andorra, Austria, Belgium, Cyprus, Czech republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, the Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Switzerland, Turkey, the United Kingdom.

Bank transfer pay-outs are processed within 5-7 days. 

If you win more than €15,000 Spin Samurai casino can opt to divide the payment into monthly instalments until the amount is paid in full.
All progressive jackpot wins will be paid in full.

Spin Samurai deposit options

Withdrawals
Withdrawals can happen instantly, as long as the wagering requirements have been completed. Also, Spin Samurai casino doesn’t charge and fees here. 

Security
Spin Samurai casino state that they never share players’ data with any third parties. In addition, they use “cutting-edge” encryption technology across the whole casino. Unfortunately, they don’t supply the details as to what kind of security is in use (eg SSL), or how they protect their crypto.

The casino is licensed by the Curacao gaming authority and all of their games are regulated. 

6. Conclusions

The layout and design of Spin Samurai casino is really funky. It features – as you’d imagine – samurais but also ninjas; you get to choose which path you want to take when you register (and there are benefits to each). 

I chose the ninja because they’re awesome and black is my color! Now this is where I got a bit annoyed… When you’re shown the samurai, for example, they’re delineated into two classes: Ronin (in other words, a samurai for hire who has no dedicated lord) and Kenin. Kenin is actually the third of five lower caste houses, and Kenin were considered only slightly more elevated than slaves, so clearly the research slipped a bit here.  

On the Loyalty Program page, it shows you the levels you can expect to experience. First-off, it shows you that you’re on Wooden Sword level (beginners) and the next level up is Nunchaku. Then it shows the 3 stages of the ninja: Genin, Chunin, Jonin. These ranks seem to refer rather to the hierarchies within the manga / Naruto ecosystem than actual ninjas.

Spin Samurai Loyalty

On a web browser, you’ll see the hamburger menu on the top of the screen. Click on this and you’ll discover the following links: account, bonuses, casino, help, settings, FAQs, About Us, T&Cs, Bonus terms and conditions, privacy policy, Responsible Gambling, Affiliate Program, and language options.

Generally, the information available is very good. The T&Cs and FAQs cover a range of topics so these are definitely worth perusing. There were, however, some gaps – such as are the games provably fair; details on what security is used to protect crypto and so on.

The sign-up process was quick and painless. Once you enter your email and password, you get another pop-up window asking for additional info (address, DOB, gender etc). Annoyingly, you have to re-enter your first and last names and nickname (which we had to do that initially), but other than that, it was hassle free.

As we mentioned under the crypto deposit section, Spin Samurai casinos have included a QR code (which changes depending on your selection) which is your “your private depositing address” – for ease of use. Very nice touch, this.

Our Live Chat experience was disastrous. The gentleman helping me didn’t speak English very well and wasn’t able to understand what was being asked of him. This is, frankly, a particularly worrying element within an otherwise decent online casino experience. 

7. FAQ

Is Spin Samurai casino legit?
Yes. They are licensed by the Curacao licensing authority.

Are all the deposit and withdrawal methods instant and free?
Yes they are.

Is there Live Chat support on Spin Samurai?
Yes, there is. However, you won’t see a symbol anywhere on the web pages, you’ll have to go to “Help” which is under the hamburger menu. Click on this and it will initiate the Live Chat. Be warned though, we had a less than stellar experience due to language issues.

8. User reviews

Here is the Spin Samurai Casino user ratings summary:

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