DuckyLuck Casino was introduced in 2020 and shares the same parent company as Slots and Casino, a casino I quite enjoy. Let’s see how it compares to its sibling!
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|25 free spins no deposit on Witches of Salem slot
600% Crypto Bonus + 150 free spins
Slots, Table Games and Live Games
Social Media Promotions
Table of Contents
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DuckyLuck Casino – Pros
- Multi-currency casino
- Decent promotions
- Instant deposits
- Active on social media
DuckyLuck Casino – Cons
- Low withdrawal limits
- Lengthy withdrawal times
- No licence information
1. DuckyLuck Casino Review
When I started exploring, DuckyLuck left me a bit puzzled!
I was unsure where, to begin with this one.
The website doesn’t provide any information about the company or its founders, nor does it display licensing details. However, I noticed a small mention at the bottom, “mc an Ngine Component by MNET,” which is a Costa Rican e-commerce company responsible for developing its site. So, it’s possible they’re based there.
I attempted to contact customer support with a few questions, but despite having a dedicated page for support, the live chat feature wasn’t always functional.
When I finally managed to connect with a customer support agent, I inquired about the casino’s registration. The responses were somewhat odd:
“Yes, we are a legitimate website, and you can chat 24/7,” and “Sorry, but we are unable to divulge it (the license information).”
Now, I’m not implying that a lack of a visible license makes this a bad casino, but I do wonder why the support agent didn’t share more information.
I also noticed that the lobby of the live dealer games directs you to a separate entity – Fresh Deck Studios. This might give the impression that they are more of an affiliate company rather than a standalone online casino.
However, this arrangement doesn’t necessarily have a negative impact, as the live dealer game selection is quite robust and diverse.
It’s just a bit unusual because typically, live dealer games are hosted on the casino’s platform itself.
With that said, let’s not jump to conclusions. It’s worth taking a closer look and exploring further.
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|Social Media Accounts
|Twitter, Facebook, Array
|Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Tether (USDT), Dogecoin (DOGE)
|European euro (EUR), United States dollar (USD), Pound sterling (GBP), South African rand (ZAR), Canadian dollar (CAD), Australian dollar (AUD)
|Casino software providers
|Dragon Gaming, Rival, Qora Games, Arrow's Edge, Saucify, BetSoft, Fugaso, Felix Gaming, Tom Horn Enterprise, Fresh Deck Studios, Spinomenal
|Provably fair games
2. Navigation and Layout
Upon arriving at the homepage, you’ll notice a prominent banner featuring promotions, including one slide that displays Donald Duck. This might lead you to believe that this character could be Ducky Luck’s mascot or inspiration.
While not intending to come across as overly critical, it’s worth mentioning that combining gambling and children’s cartoon characters might not be the most appropriate choice for some.
But, maybe I’m just reading too much into it.
If you scroll down, you’ll find the games and a welcome message from DuckyLuck that states that they stand out from the crowd thanks to their customer support, and swiftness with their payouts.
The game categories in the lobby include Most Popular, New Games, Slots, Live Casino, Table Games, Video Poker, Casual Games, Jackpot Games, and All Games.
And, you can only search games by game provider if you click on the Jackpot Games or Slots sections.
You’ll find quite a large number of bonuses if you click on the promotions tab.
25 Free Spins No Deposit
This bonus is for BCK players exclusively because we want you to test the waters before you make a deposit. The wagering requirement is x30 and the spins are worth $0.6 each!
The maximum you may withdraw is $100 and any balance remaining after your cashout will be removed from your account.
To get the bonus, simply click on any ‘Join Now’ link in this review and remember to activate the bonus for the spins to become available. Have fun!
FIAT Welcome Package
500% Match Bonus of up to $2,500 + 150 Free Spins
When you make your first deposit, DuckyLuck will match your deposit with 500% up to $2500. The minimum deposit is $25 and the wagering requirement is x30. Live dealer games, Craps, and Progressive Jackpot games are not part of this promotion and the maximum cashout is 10x your deposit.
You’ll get 50 free spins for 3 consecutive days after you’ve made your first deposit to try out some popular slots –
- Day 1: Mythic Wolf,
- Day 2: Golden Gorilla,
- Day 3: Five Times Wins
The bet per spin is $1 and the wagering requirement is x30.
Crypto Welcome Bonus
600% + 150 Free Spins
Make your first deposit with any cryptocurrency options and get a 600% bonus. Wagering requirements are x40 and the minimum deposit is $25. Again, Live dealer games, Craps, and Progressive Jackpot games are not part of this promotion and the maximum cashout is 10x your deposit.
The Free Spins for the Crypto Bonus work exactly the same as the FIAT Bonus which means you’ll get 50 Free Spins for 3 consecutive days.
Daily Free Spins + 5% Cashback
At DuckyLuck, you can receive free spins on the featured game when making your first deposit of the day!
But you’ll also get a 5% Daily Cashback on all your deposits as part of the Rewards Program.
So, essentially, when you deposit to claim your daily free spins, you’ll also earn cashback!
You can also keep on depositing throughout the day to accumulate more cashback for the following day but the Free Spins are only granted once daily!
Social Media Promotions
Pause the Video and get 25 Free Spins
You need to join DuckyLuck on Facebook and when they post the ‘’Pause the Video’’ promotion, you need to pause the video on your guess for the secret winning line.
Here’s what you need to do:
- Find the Pause Video post on Facebook.
- Pause the video on your guess for the secret winning line.
- Post your screenshot in the Facebook comments (only one try per player)
- DuckyLuck will post the winning line in those comments later the next night.
- Any matching answers receive Free Spins! Follow the instructions within the post, to find out how to claim.
DuckyLucks instructions to get your Free Spins are:
- Visit https://www.DuckyLuck.ag/casino/all-games/
- Click “INFO” on some games (and wait a bit) in case you see the featured pic of Lucky Duck.
- Click “Live Chat” in the bottom right, and let us know a game where Lucky is hiding.
- Do this by Tuesday, 11:59 PM PT.
- Any matching answers receive Free Spins! Follow the instructions within the post, to find out how to claim.
BUT NOTE that on the post it states that this bonus is actually for the Instagram page and that you need to go there to get the instructions. Weird!
Refer a Friend Bonus
- Choose a Facebook, Twitter, Telegram, or email link to send your friend a registration link.
- Ensure your friend signs up, and both of you have made at least 1 deposit
- Receive your Free Chip for up to $100 depending on your friend’s deposit amount.
The Golden Goose Club
DuckyLuck has a Club for Highrollers which can be joined by invite only. It offers special bonuses, personalized gifts, give game insight, and more.
Perks you can expect to get include:
- Monthly Bonuses
- High Bet Limits
- Bigger No-Max Bonus Programs
- Low/No Restriction Free Chips
- Increased Comp Points
- Priority Payouts
DuckyLuck has a 4-tier Rewards Program that is for FIAT and Crypto players but it gives you better rewards if you deposit and play with crypto. So, when you join the rewards program and ask to join the Crypto Elite Club, all your banking options except the option to deposit and withdraw in cryptocurrencies will be removed from your account. But you’ll get far better perks.
Every $20 you deposit earns you 1 comp point and as you accumulate more level points within a 12-month period you’ll move up to higher levels. I’m not too sure what happens after the 12 months but it’s not uncommon for Loyalty Programs to reset after a specified period.
Below you can see perks you can expect to get. And, please note that the Crypto Elite sign , that indicates how much you’ll get if you become a Crypto Elite member:
4. Signing Up and Making a Deposit
As always, you need to supply your name, a password, and an email address to register an account, but when you’re done with this, DuckyLuck also requires your Address, Zip Code, Currency, City, and Country.
And, if you want to make a deposit, you have the option to pay by credit card, or to make a deposit in crypto.
The minimum deposit is $25 for both FIAT and Crypto and there are no maximum deposit limits.
5. Customer Support
As previously mentioned, DuckyLuck provides a live chat feature, which initially connects you with a virtual assistant until you specifically request to speak with a support agent. My personal experience with the support agent was not exactly ideal; however, it’s possible that I simply connected with a less experienced agent that particular day. Who knows, they might have some of the finest support agents out there – perhaps I just experienced an unlucky moment.
You’ll also find a pretty extensive FAQ section as well as an online contact form. And, Ducky Luck is also active on Facebook, Twitter, and Instagram, which is always refreshing to see.
6. Game Selection
There are about 500 games in their library, mostly made up of slots, but there are also casual games (scratch card games, Keno, bingo, etc), table games (Roulette, Blackjack, Poker), and Video Poker.
There is a Live Dealer game section that diverts you to a different site – Fresh Deck – where you will find Blackjack, Roulette, and Baccarat.
You can’t play any of the games in demo mode but what I did find interesting is that when you click on the info tab of the game, you can read the review of a game and actually review it yourself, which is really innovative and (to be honest), super cool!
7. Banking Options
DuckyLuck accepts Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Tether, and Dogecoin as well as FIAT currencies such as Euro, Pound Sterling, South African Rand, United States Dollar, Canadian Dollar, and Australian Dollar.
They state that all deposits are instant but that withdrawals can take up to 120 hours (Ouch!).
It also only gives you the option to withdraw in Bitcoin on the crypto withdrawal page and the withdrawal limits are $2500 a week and $10 000 a month, which is pretty much on par with other casinos. Other withdrawal options include Wire Transfer, Paper Check, Interac e-Transfer, and Direct Credit.
Also, if you are making a deposit using a card, the max deposit you can make is $1000. For all currencies, the minimum deposit is $25.
My experience with Ducky Luck Casino has been a mixed bag. While the game selection and banking options are decent, with both fiat and crypto accepted, there’s certainly room for improvement in other areas.
The customer support could be better, as I faced some challenges with the live chat option. However, this could have been an isolated incident, and perhaps other players have had more positive experiences with the support team.
On the plus side, DuckyLuck offers a range of attractive promotions that are sure to entice players.
In terms of navigation, while it’s not the best I’ve seen compared to other crypto casinos, it’s also far from the worst. The site’s design, including the mascot and promotional artwork, might not be to everyone’s taste, but this is subjective and might appeal to some players.
The lack of transparency regarding the casino’s licensing and ownership information is a concern, and it would be reassuring to see these details made available to players. Nevertheless, it’s important to remember that my experience may not be representative of every player’s interaction with Ducky Luck Casino.
All things considered, Ducky Luck has its pros and cons. While there are areas that need improvement, there are positives as well, such as game variety, banking options, and promotions.
I’d be genuinely interested in hearing about your experience at DuckyLuck Casino, so please don’t hesitate to leave a comment and share your thoughts.
Does DuckyLuck casino offer a welcome bonus?Yes. there is a FIAT and Crypto Welcome Bonus.
Can I play for free at DuckyLuck Casino?Yes, you can. Simply enter your profile menu and click on the History tab on the left of the screen. You can then view your deposit, withdrawal, wager, and promotional history.
Can I view my game history at DuckyLuck?Yes, you can. Simply enter your profile menu and click on the History tab on the left of the screen. You can then view your deposit, withdrawal, wager, and promotional history.
How long do withdrawals take at DuckyLuck Casino?It can take between 36 and 120 hours to receive your funds, depending on your status level.
10. User reviews and ratings
Here is the rating summary of DuckyLuck Casino.
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