Ever wondered how much money online casinos generate? Well, a lot! The current size of the market is almost 59 billion US dollars but this is expected to increase to 92.9 billion dollars in 2023.
That, is a lot of money!
And, because of this big boom, new online casinos are popping up left, right, and center. Some are awesome and some are far from it but what exactly makes one better than the other?
Today, I’m going to point out the red flags. The stuff online casinos are doing wrong and how this will affect your gaming experience.
There are casinos that go all out when it comes to innovation. BC.Game for example had me glued to my seat with their creative approach and it almost felt like I was playing a game while navigating through their site.
They give you a free spin every day with a grand prize of 1 BTC, they have their very own coin (BCD), in-house games, daily rewards, and fun stuff like trying to find their mascot COCO to win prizes.
You can see and feel their passion and this immediately makes you feel valued as a player. Plus you have fun spending time on their site.
For me, a lack of innovation is a big red flag. If a casino lost its inventiveness and simply follows cookie-cutter guidelines, you’ll most likely be better off elsewhere.
Broken games and bugs
A while back I spent some time at Betcoin.ag. They have an entire provably fair section with only one game (Bitcoin Dice) which was broken. I checked and it works now but at the time it simply showed me a blank screen.
This, in my opinion, is totally unacceptable and breaks trust completely. Who knows how many other bugs you’ll find and what will be broken next? It might be your wallet or customer support and the mere thought of this happening is quite worrying.
If a crypto casino doesn’t test bugs constantly, they’re playing with fire because this is one of the first things that will make someone run for their money.
If you constantly need to search for buttons or if the search options are poor, I can assure you that you’ll be agitated, fast. A prime example of a user-friendly crypto casino is Stake.com but they just do everything right in general.
The lobby is neatly laid out and the search options are endless and clearly shown. What impresses me most about this casino is that both the casino and sportsbook are top-notch which is quite rare to see.
I think the key combination is to be innovative and organized which is not as simple as it seems but if you do spot this at a crypto casino, I can almost guarantee you that you’ll have an epic experience.
Something that really gets to me is little or no information on things such as bonuses, withdrawal limits, and minimum or maximum deposits. I’ve seen welcome packages of 780% over four deposits with a minimum deposit of $30 but they don’t state that the minimum for the fourth deposit is $150.
I particularly like the way Winz.io displays important information. You don’t even need to go look for a tab because it’s always clear and exactly where it should be. Transparency! That’s what I like to see. If they’re making it difficult to find important information, they most likely have something to hide.
Quantity over quality
Some casinos aim to grow at lightning speed, which is not always a good thing. The casino then usually has way too much on its plate resulting in everything being average, kind of undone. A good crypto casino knows where its strengths lie and they focus on that fiercely, resulting in perfection.
Like, my all-time favorite, Bitstarz Casino. This casino is immaculate because they won’t release anything unless it’s of outstanding quality. And, that’s why they have managed to build up such a pristine reputation over the years.
So, if you see something half-baked, trot along.
Tedious Payment Methods
Making a deposit or withdrawing your funds must be seamless, easy, and fast, always. And, the casino should at the very least accept Bitcoin, Ethereum, Litecoin, Tether, and some of the major fiat currencies like the Euro or US Dollar.
Especially with cryptocurrencies, both deposits and withdrawals should be instant and it’s always an extra bonus if you can buy crypto with your card at the casino.
It really boggles me when casinos don’t get this part right because, to be honest, this is why they’re in the business, for money.
And, although I don’t see this often, I turn in the opposite direction when the banking experience becomes a schlep.
I really like Fortune Jack’s banking options. They accept Bitcoin, Litecoin, Ethereum, xDG, ZCash, DASH, and TRON on the crypto end and US Dollar, Euro, Pound Sterling, and Russian Ruble on the fiat side.
And, it’s incredibly user-friendly to make both deposits and withdrawals.
Feeble customer support
Bad service really gets my slacks in a swivel! And some casinos are so cheeky that they have no support at all. There should, at the very least, be a live chat option and the support agents must be fast, and friendly.
I had a fantastic experience at Joo Casino. They helped me within minutes on the live chat and the agent was witty, friendly, and incredibly helpful. They also have an email option as well as a pretty decent FAQ page.
An extra bonus is when casinos are visible on social media platforms or if they have a community chat. It shows that they value their players and that feedback is important to them.
Lucrative bonuses are undeniably the first thing players look for at online casinos. We all love freebies and the more the merrier.
There is however more or less a pattern that most casinos follow such as a welcome bonus, VIP program, weekly free spins, or weekly cashbacks, and although these are great, there are some really interesting promotions out there.
Think of free crypto every 20 minutes or credits for simply signing in. Some casinos like BSpin.io actually pay you with satoshis just to be on their site which means you’ll always have some cash to play even without making a deposit.
A bonus of $50 + 5 Free Spins just won’t cut it and thinking it will is a massive mistake some casinos often make.
And, remember, always read the terms and conditions because some casinos can be very sneaky when it comes to wagering requirements or withdrawal limits, etc.
That’s it for today. If you want to know more, feel free to read our casino reviews because we pretty much review casinos on all these points or you’re welcome to leave a comment at the bottom of this page.
Till next week folks!